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MONSTER LOYALTY
RM75.00 RM20.00
THE BEST CARE POSSIBLE
RM65.00 RM17.00
CAR GUYS VS BEAN COUNTERS
RM60.00 RM15.00
When Bob Lutz got into the auto business in the early 1960s, CEOs knew that if you captured the public’s imagination with innovative car design and top quality craftsmanship, the money would follow. The “car guys” held sway, and GM dominated with bold, creative leadership and iconic brands like Cadillac, Buick, Pontiac, Oldsmobile, GMC, and Chevrolet. But then GM’s leadership began to put their faith in numbers and spreadsheets. Determined to eliminate the “waste” and “personality worship” of the bygone creative leaders and maximize profitability, management got too smart for its own good. With the bean counters firmly in charge, carmakers, and much of American industry, lost their single-minded focus on product excellence and their competitive advantage. Decline soon followed. In 2001, General Motors hired Lutz out of retirement with a mandate to save the company by making great cars again. As Vice Chairman, he launched a war against the penny-pinching number-crunchers who ran the company by the bottom line, and reinstated a focus on creativity, design, and cars and trucks that would satisfy GM customers. After emerging from bankruptcy in 2009, GM is finally back on track thanks in part to its embrace of Lutz’s philosophy with acclaimed new models like the Chevrolet Volt, Cadillac CTS, Chevrolet Equinox, and Buick LaCrosse. Lutz’s common-sense lessons, combined with a generous helping of fascinating anecdotes, will inspire readers in any industry. As he writes “It applies in any business. Shoemakers should be run by shoe guys, and software firms by software guys, and supermarkets by supermarket guys. With the advice and support of their bean counters, absolutely, but with the final word going to those who live and breathe the customer experience. Passion and drive for excellence will win over the computer-like, dispassionate, analysis-driven philosophy every time.”
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SKU: 9781591846222
Categories: Finance, General Interest, Non Fiction, Self Help
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| Weight | 0.2 kg |
|---|---|
| Dimensions | 20 x 14 x 2 cm |
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“Float like a butterfly, sting like a bee; the hand can’t hit what the eye can’t see.”
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This coffee table hardcover book takes the reader on a chronological journey spanning Ali’s life and times, featuring some of the most captivating and poignant photos ever taken of the self proclaimed “Greatest of All Time.”
It covers every major highlight of Muhammad’s life from his teenage years to his conversion to Islam and his refusal to be drafted into the Army, to his diagnosis of Parkinson’s Disease and his current vocation as an ambassador of peace. All of these events are wrapped around detailed highlights of every one of Muhammad’s fights.
At the age of sixteen, Monica Seles crashed on to the world tennis scene by becoming the youngest winner in French Open History. For three years, she dominated the tennis circuit, racking up eight Grand Slam titles, winning three back-to-back French Open titles. At post-match conferences she charmed the media with her trademark giggle. In January 1993, Seles defeated Steffi Graf in the Australian Women's Open and in April of that year, while playing a quarter-final in Hamburg, a boning knife was plunged between her shoulder blades by a Graff fan. Everything changed. The incident shocked the tennis world. Seles' injuries healed, but Seles did not. Now, in this compelling book she tells us in her own words what followed - years of seclusion, the fog of despair, binge eating, dealing with criticism about her weight from a brutal press, losing her father-coach to cancer and never regaining her dominance on court despite getting in to the top 10. After years battling to regain fitness and tennis glory, an excruciating injury forced Monica to take time off from tennis in 2003 and she embarked on her own journey. She abandoned the arduous workouts and punitive diets, and slowly uncovered the painful emotions behind years of tumultuous feelings. This is a human and inspiring story of determination, amazing talent and touching vulnerability, that Seles hopes will motivate and inspire others to find happiness in their own lives. Monica Seles is a former No 1 professional tennis player who became the youngest-ever champion at the French Open in 1990 and went on to win nine Grand Slam singles titles. In 2007, she was appointed goodwill ambassador for the UN's Global Sports for Peace and Development Initiative.
A “candid, courageous, and unsparing memoir” (The New York Review of Books) of post–Cold War politics and global statecraft
Written with eloquence and unprecedented candor, Interventions is the story of Kofi Annan’s remarkable time at the center of the world stage. After forty years of service at the United Nations, Annan—who received the Nobel Peace Prize in 2001—shares his unique experiences during the terrorist attacks of September 11; the American invasions of Iraq and Afghanistan; the war between Israel, Hizbollah, and Lebanon; the brutal conflicts of Somalia, Rwanda, and Bosnia; and the geopolitical transformations following the end of the Cold War. A personal biography of global statecraft, Interventions is as much a memoir as a guide to world order—past, present, and future.
Rest is regeneration. "The Power of Rest" shows you how to use active rest - physical, mental, social, and spiritual - to control that regeneration, as well as maximize the effects of passive forms of rest like sleep.
Rest is necessary for survival. Active rest techniques, most of which can be accomplished within 60 seconds, can calm you in the middle of the maelstrom or revive you when exhausted - while improving productivity.
It’s Your Move: How to Play the Game and Win the Man You Want by Nick Savoy that features highlights of the new book plus never-before-revealed details about how Nick Savoy and Erika Awakening met, and how this top-notch dating coach inspired her to begin a whole new career.
Now, gardeners in New York New Jersey, and Connecticut have a groundbreaking resource, thoroughly researched to address this particular region. "Sunset's all-new "Tri-State Top 10 Garden Guide charts a new path to successful gardening by recommending plants that are easy to find and easy to grow--plants naturally suited to the climatic zones and seasonal conditions of the Tri-state area. Regional gardening notables, including Wayne Cahilly of the New York Botanical Garden, contributed to the plant selection process and text.
Dr. Ira Byock, one of the foremost palliative-care physicians in the country, argues that end-of-life care is among the biggest national crises facing us today. In addressing the crisis, politics has trumped reason. Dr. Byock explains that to ensure the best possible care for those we love - and eventually ourselves - we must not only remake our healthcare system, we must also move past our cultural aversion to talking about death and acknowledge the fact of mortality once and for all.
While Americans easily welcome advice from wealthy men, could anything be more obnoxious than a rich guy telling the aspiring masses, as Simmons does, that "there's no difference between being broke and being a millionaire"? But Simmons knows this and spends the first passages of "Super Rich" front-loading his explanation: There's nothing shameful in enjoying the worldly fruits of your labor, he argues. But it's the labor, and not its fruits, that brings happiness.
This isn't some spiritual sleight-of-hand or mystical mumbo jumbo. Simmons may be a multimillionaire, but his real love has never been the dough; it has always been his work, which in his life has always seemed more like the yogic concept of "leela," or divine play. In "Super Rich," the philosophy is sound - articulated in simple prose with assistance from journalist Chris Morrow, but filled with anecdotes, humor and raw language that are unmistakably Simmons's.
For beloved superstar Marie Osmond, one gift that her mother gave her stands above the rest: the gift to trust and follow her heart.
Even when her path seemed bleak, it was this unwavering faith that allowed her to follow her dreams, both professional and personal, and survive the hardest times in her life. Like so many women out there, Marie has struggled through years of being a single parent and a working parent, while juggling the need to be there for her children and still be there for her other “family,” the multitude of fans and followers who look up to her.
Through it all, Marie has turned to the person who helped her through every stage of her life and her career: her mother. Drawing on the wisdom that Olive Osmond imparted over the years, Marie weaves a rich, touching, and honest memoir about her life offstage and off-camera, where she took on her most important role: motherhood. Through her personal delights, dreams, downturns, and devastating tragedy, Marie offers insights on creating a strong family, raising happy and independent children and, especially, moving forward when it seems impossible to do so.
Compiled from the 22 issues and six years that constituted the life of "Gentry" magazine, "The Gentry Man" aims to highlight the best of the culturally impactful magazine's lifespan. The collection is billed as "A Guide for the Civilized Male", much of its content applicable to men then and now. Moreover, the book is a snapshot of mid-century manliness, showing the perceived ideals of a generation of post-war men searching for guidance in peacetime. Uniting the content is Gentry's phenomenally creative layout, which changes vastly with from page to page.
Nicholasa Mohr’s El Bronx Remembered is a collection of short stories depicting life in a Puerto Rican barrio in New York City during the 1960’s and 1970’s. Well known for her treatment of child, adolescent, and young adult characters, Mohr’s depiction of Puerto Rican urban life concentrates on subjects of particular importance to those age groups. Mohr’s narratives do not offer a denunciation of the troubled lives of these immigrants and children of immigrants. Instead, her stories bring forward voices that were often, in literature, considered unimportant. Female characters of several age groups and social backgrounds stand out for analysis.
Material Girl . . . Immaculate sexpot . . . Superstar . . . Mother . . . Kabbalah enthusiast . . . For three decades she has defied categorization. . . . She remains one of our greatest living pop icons.Here is the groundbreaking biography that finally solves the mystery at the heart of Madonna's chameleonlike existence. Drawing upon scores of candid interviews with producers, musicians, collaborators, lovers, and friends, Lucy O'Brien's Madonna: Like an Icon explores the complex personality and legendary drive that have made Madonna the most famous female pop artist of our time. From her mother's premature death to Madonna's dynamic arrival on the New York club scene, from "Like a Virgin" to Evita and beyond, every stage of this dazzling star's life and career is brilliantly illuminated—the stereotypes deconstructed, the lies exposed, the artist examined, the legend celebrated.
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